Unable to search for BitLocker Recovery Password via BitLocker Recovery Password Viewer

Problem: Searches for BitLocker Recovery Information using BitLocker Recovery Password Viewer Add-in option in Active Directory Users and Computers return no results. However, you are able to right-click the computer object and select the BitLocker Recovery Tab and to view the proper information

Fix: BitLocker schema attributes were not properly set to replicate to the Global Catalog (http://support.microsoft.com/kb/2553852)

- Open the Active Directory Schema console

- Navigate to Attributes and locate the msFVE-RecoveryGuid (Note spelling)

- Enable “Replicate this attribute to the Global Catalog” (figure 3)

- Click Ok

- Right-click Active Directory Schema and select Reload the Schema

- Retest BitLocker Search

To install the Active Directory Schema snap-in

1. Open Command Prompt.
2. Type:
   
   regsvr32 schmmgmt.dll
   
   This command will register Schmmgmt.dll on your computer. For more information about using regsvr32, see Related Topics.
3. Click Start, click Run, type mmc /a, and then click OK.
4. On the File menu, click Add/Remove Snap-in, and then click Add.
5. Under Available Standalone Snap-ins, double-click Active Directory Schema, click Close, and then click OK.
6. To save this console, on the File menu, click Save.
7. In Save in, point to the systemroot\system32 directory.
8. In File name, type schmmgmt.msc, and then click Save.
9. To create a shortcut on your Start menu:
• Right-click Start, click Open All Users, double-click the programs folder, and then double-click the Administrative Tools folder.
• On the File menu, point to New, and then click Shortcut.
• In the Create Shortcut Wizard, in Type the location of the item, type schmmgmt.msc, and then click Next.
• On the Select a Title for the program page, in Type a name for this shortcut, type Active Directory Schema, and then click Finish

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About Tom DeMeulenaere

Highly accomplished information technology professional with extensive knowledge in System Center Configuration Manager, Windows Server, SharePoint, and Office 365.