SCCM - GoToMeeting installation and packaging

This is the GoToMeeting installation and packaging guide for SCCM. It may be a little outdated, however you may find that the switches and packaging info are similar for what you need. If you need more updated instructions, look on the GoToMeeting website.


You may have multiple GoToMeeting versions installed from Windows Installer (MSI) files on your computer. The active version is set by your GoToMeeting administrator on our GoToMeeting server. If the active version is not available on your computer, it will be automatically downloaded and installed when you log in and start a session. To run sessions using the version installed by the MSI, your GoToMeeting account must have the same version set on the server.

Note: If multiple versions of GoToMeeting are installed on your computer from the GoToMeeting website and from the MSI file, uninstalling the MSI file may remove all existing versions of GoToMeeting. 

Quick Start

To install the GoToMeeting MSI file, you need administrative rights on your computer. You can either double-click the MSI file in Windows Explorer or simply run the following commands in a command prompt:

Install or uninstall GoToMeeting in Default Mode:

msiexec /i G2MSetup6.3.1.1468_IT.msi

msiexec /x G2MSetup6.3.1.1468_IT.msi 

Install or uninstall GoToMeeting in Quiet Mode:

    msiexec /i G2MSetup6.3.1.1468_IT.msi /quiet     msiexec /x G2MSetup6.3.1.1468_IT.msi /quiet 

Configuring the GoToMeeting Installer

Some GoToMeeting default preferences can be overridden and specified during the installation process. MSI Property parameters can be controlled by command line arguments or transform files. The following configuration parameters are currently available when installing the GoToMeeting MSI:

Configuration Option
Valid Values
Default Value
Start automatically at login
true | false
Start GoToMeeting automatically after logging in to the computer.
None | Notes | Outlook |
Email | Auto
Specify GoToMeeting integration with other applications.
Recording audio
true | false
Enable or disable the audio recording. See Recording Audio Help for more info.
Recording convert
true | false
Convert the video content to
Windows Media Player format. See Recording Media Format Help for more info.
Recording save location
<..valid path..>
<...user personal folder..
Specify the location where the media content is stored.
Chat save location
<..valid path..>
<...user personal folder..
Specify the location where the chat content is stored.

If some of these options have an invalid value or the paths do not exist, the corresponding option results in its default value. If an existing GoToMeeting version is already setup with specific user preferences, those values are reset with the new values that were specified during the installation process. If GoToMeeting is running during the installation process, you must restart the GoToMeeting application to apply the new preferences.


Override all GoToMeeting default preferences with custom values:

msiexec /i G2MSetup6.3.1.1468_IT.msi G2MRUNATLOGON=false G2MINTEGRATION=Notes   
G2MRECAUDIO=false G2MRECCONVERT=true G2MRECPATH="C:\My Recordings" G2MCHATSAVEPATH="C:\My Personal Chat" 

Enable the installation process logging (refer to the “msiexec.exe” command help for more options):

msiexec /i G2MSetup6.3.1.1468_IT.msi /l* C:\MyLogFile.log  

For a more convenient way to install a specific configuration, you can pack the commands in batch files or use a UI tool (e.g., Microsoft Orca) to add the options in the MSI Property table, which will override the default values.

Installing GoToMeeting for All Users

When the installer is used from either the command prompt or Windows Explorer, GoToMeeting is only installed for the current logged in user by default. There is currently no option exposed by the installer that can be used to install GoToMeeting for all users who are using a computer – only Group Policy installations that are configured accordingly are capable of doing so. 

Transform Files

For a more convenient way to run installations with custom parameters, you can use MSI transform (MST) files. 

Note: The Group Policy installations do not support command line options. You may need to use MST files to apply custom settings for multiple users. 

msiexec /i G2MSetup6.3.1.1468_IT.msi TRANSFORMS=CorporateSettings.mst   To create an MST file, you can use a UI tool like Microsoft Orca. Using Microsoft Orca, select New Transform > specify the configuration options described above with the new values in the Property table > Generate Transform command

Installing GoToMeeting to Multiple Computers within Network Domains through an Active Directory

Domain administrators can automatically update multiple computers with different versions of GoToMeeting. This is a very convenient way to deploy and install software to thousands of computers throughout a network by simply configuring Group Policy Objects on the Domain Controller.
Domain administrators can deploy versions of GoToMeeting to specific computers, users or groups within a network domain. Deploying a software package to a user or a group (which consists of multiple users) installs the software and is then ready to use by a user once the user logs in to any computer in the domain. Deploying a software package to a computer installs the software and is then ready to use by all users using that particular computer.
Also, domain administrators can install software through the Active Directory, by either Publishing or Assigning applications.
       Assigning software: When the user logs in, the software will be installed automatically for the user (or to your computer) without any prompts to download software.
       Publishing software: When the software is published, the user will have the option to install it on demand if needed. To see all published software that is assigned to the domain user, group or computer on Windows 7 or Vista, go to the Control Panel > Programs and Features. In the left navigation, click Install a program from the network, and you will see all the software published to you. You can't publish software to computers using Group Policy, only to users and groups.
All these installation scenarios can be configured in the Group Policy Management console on the Windows Server.
Additionally, domain administrators have the ability to configure GoToMeeting installations with specific GoToMeeting user preferences. See Configuring the GoToMeeting Installer to see which GoToMeeting options you can configure. You can control GoToMeeting user preferences using an MST file.
To configure GoToMeeting installations, create a Transform File and open the Group Policy Management console on a Windows Server. To create an “Advanced” Group Policy Object, specify the GoToMeeting installer package and then chose the transform file you just created from the Modifications tab
Note: If the GoToMeeting installer is used with Group Policy assigned to network computers, the installation cannot be configured with transform files. We currently do not support this, so only installations assigned to Users and Groups can be configured. Furthermore, we do not recommend installing older versions of GoToMeeting alongside GoToMeeting v5.2 with Group Policy since it may conflict with the version.

Uninstalling GoToMeeting from Multiple Computers within Network Domains

Domain administrators can automatically uninstall GoToMeeting from multiple users’ computers by configuring the Group Policy Object that they used to install GoToMeeting. However, we do not recommend using Group Policy to uninstall GoToMeeting from multiple users’ computers because not all aspects of the installation can be removed, and some GoToMeeting remnants may remain. 
       Uninstall GoToMeeting from multiple users’ computers (not recommended): 
1.    Go to Group Policy Object properties.
2.    Select the Deployment tab > “Uninstall this application when it falls out of the scope of management” check box.
       Uninstall GoToMeeting manually (recommended): 
1.    First check that the Start Manually option is enabled from the GoToMeeting user preference – and not Start automatically after I log in to Windows (which may result in an incomplete installation). 
2.    Go to the Control Panel > Programs and Features > Uninstall GoToMeeting

Note: We recommend using Group Policy installations, but the current installer should cover the basic requirements and installation scenarios of more powerful deployment solutions like Microsoft’s SMS/SCCM. 
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About Tom DeMeulenaere

Highly accomplished information technology professional with extensive knowledge in System Center Configuration Manager, Windows Server, SharePoint, and Office 365.
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